// CREW ROSTER · NOW HIRING
Run point on the floor.
Tidal Force runs the most immersive free-roam VR. We're a small team that ships fast, looks after each other, and treats every guest like a mission. Open roles below.
// LOCATION-01
New York
01 OPEN
CREW-01 / LOCATION OPERATORLocation Operator
Location Operator
We are a small company, with a lot of needs, this is why this job offers a great opportunity for someone with retail experience wanting to branch out into technology. The candidate will be in charge of handling the customers at our New York location.
> Expectations- Check-in customers
- Explain our system and the experiences
- Guide the customers through the experiences
- Check-out customer
- Handle any hardware or software problems
- Maintain the retail facilities in clean, working conditions.
- Experience in retail handling clients, payments and customer satisfaction
- The ideal candidate will have a strong knowledge of technology and gaming along with people skills and retail experience
- The candidate must be able to juggle multiple roles in a dynamic startup environment
- Most importantly, eager to learn, adaptable, and have a strong interest in the gaming and entertainment industry
- Hosting customers, you'll drive customer engagement and loyalty while sparking excitement
- Be friendly, eager and passionate about our products to transmit to our customers our love for VR as the next frontier
- Be tech savy in order to manage our array of technology in order to troubleshoot the potential issues arising during customer sessions
- Drive in customers and push for retentions in order to get customers to return
- Confident presenter and storyteller who can effectively convey our experiences and story to our customers
- Constantly learns about social trends, able to identify untapped opportunities for brands within social and digital platforms, and eager to share knowledge to the rest of the company
// LOCATION-02
Philadelphia
02 OPEN
CREW-01 / LOCATION MANAGERLocation Manager
Location Manager
We are a small company, with a lot of needs, this is why this job offers a great opportunity for someone with retail experience wanting to branch out into technology. The candidate will be the on-location business leader, in charge of creating a positive work environment aligned with Tidal Force's values. The will be responsible for sales and profitability goals, handling staffing and ensuring quality for the customers at our Philadelphia location.
> Expectations- Demonstrate strong business acumen through KPI's to develop and support business driving strategies
- Pro activeness and leadership capabilities.
- Hosting customers, you'll drive customer engagement and loyalty while sparking excitement
- Be friendly, eager and passionate about our products to transmit to our customers our love for VR as the next frontier
- Be tech savy in order to manage our array of technology in order to troubleshoot the potential issues arising during customer sessions
- Constantly learns about social trends, able to identify untapped opportunities for brands within social and digital platforms, and eager to share knowledge to the rest of the company
- The ideal candidate will have a strong knowledge of electronics, technology and gaming along with people skills and retail experience
- Experience in retail handling clients, payments and customer satisfaction
- The candidate must be able to juggle multiple roles in a dynamic startup environment
- Most importantly, eager to learn, adaptable, and have a strong interest in the gaming and entertainment industry
- Create a positive work environment through thoughtful leadership
- Drive sales and match KPI's
- Employee hiring, schedule, timesheets and management
- Foster our amazing guest experience track record
- Develop and execute the store's retail strategies
- Manage day to day operations
- Technical support
- Maintain the retail facilities in clean, working conditions
CREW-02 / LOCATION OPERATORLocation Operator
Location Operator
We are a small, self-funded company, and we drive this business with passion. This is why this job offers a great opportunity for someone with retail experience wanting to surround themselves with technology. The candidate will be in charge of handling the customers at our Philadelphia location.
> Expectations- Check-in customers
- Explain our system and the experiences
- Guide the customers through the experiences
- Check-out customer
- Handle any hardware or software problems
- Maintain the retail facilities in clean, working conditions
- Experience in retail handling clients, payments and customer satisfaction
- The ideal candidate will have a strong knowledge of technology and gaming along with people skills and retail experience
- The candidate must be able to juggle multiple roles in a dynamic startup environment
- Most importantly, eager to learn, adaptable, and have a strong interest in the gaming and entertainment industry
- Hosting customers, you'll drive customer engagement and loyalty while sparking excitement
- Be friendly, eager and passionate about our products to transmit to our customers our love for VR as the next frontier
- Be tech savy in order to manage our array of technology in order to troubleshoot the potential issues arising during customer sessions
- Drive in customers and push for retentions in order to get customers to return
- Confident presenter and storyteller who can effectively convey our experiences and story to our customers
- Constantly learns about social trends, able to identify untapped opportunities for brands within social and digital platforms, and eager to share knowledge to the rest of the company
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